QSSS-IK-PCM-PEOPLE & CULTURE (HR) MANAGER
Juba, South Sudan
Full Time
Experienced
JOB TITLE: PEOPLE & CULTURE (HR) MANAGER (SOUTH SUDAN)
About This Job:
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client, we are looking for a competent, skilled, and experienced People & Culture (HR) Manager to work in South Sudan.
Job summary:
Reporting to the Director of People & Culture with a dotted reporting line to the Managing Director, South Sudan, the P&C Manager can expect these range of responsibilities, among others.
KEY RESULT AREAS:
Recruitment (25% time)
- In collaboration with the talent acquisition team, develop the recruitment policies and procedures
- Employer branding: Attraction and recruitment of talent and management of all the South Sudan specific recruitment processes to meet company objectives
- Recruitment: Work closely with the external recruiters and Regional teams to hire the best candidates
- Internal stakeholder management: Conduct recruitment kick off meetings for each opening with the hiring managers to establish the needs, agree on recruitment expectations, process, and participation of various team members in the hiring process.
- Interviewing: Set up interviews with candidates and company reviewers, create job matrix, share materials before interviews, compile reviewer feedback, prepare and administer written exams for applicants.
- Hiring: Conduct background checks, provide relevant information for finalization of contracts
- Communications: Highly professional correspondence to successful and unsuccessful candidates
- On-boarding: Coordinate onboarding meetings of all new staff, communicate to various team members to ensure successful onboarding documents and tools are prepared on-time (National Social Insurance Fund (NSIF) forms, email, first day’s meetings schedule, etc)
- Update the P&C colleagues with information to feed into the Org. wide recruitment tracker with status of all open positions.
Strategic Business Partnering (25% time)
- Works closely with employees to improve work relationships, build morale, and increase productivity and retention.
- In collaboration with the regional P&C team, support as an Business Partner and/or mentor/train/coach people managers as assigned
- Provide technical expertise on human resources processes (including but not limited to Recruitment, Staff onboarding, talent management and development), organizational policies and practices in order to facilitate the attraction and retention of competent staff that embrace a culture of continuous learning and performance within Inkomoko
- Define change management processes to improve business performance
Enhance the P&C service delivery/P&C Operations and Administration (30% time)
- Contribute to the design, review and implementation of the new P&C policies, systems, guidelines to operate within the statutory requirements of South Sudan
- Coordinate all P&C Administration and Operations activities that include but not limited to staff bio-data management, employee welfare/medical insurance, payroll drafting for submission to the regional team for processing, contract handling etc)
- Keep updated with changes in the employment act and legislations and proactively propose changes to policy and procedures to improve the efficiency of the P&C department
- Sensitize all staff on the P&C policies and guidelines and review the systems/processes to identify and address gaps for effective service delivery
- Responsible for reporting on P&C operations/demographics, develop and manage the P&C reporting tools to measure the value added of P&C operations to the organization
- Maintain and develop good relationships with similar organizations, with ongoing dialogues concerning policies and trends
- Effectively review and process P&C operations requests and transactions, such as: personal data, pay data, and position data changes and employment contracts information
- Supervise and ensure that staff physical files and data records in the HR Management system are up-to-date and secure (e.g leave management etc.)
- Coordinate and organize all P&C events in collaboration with the Administration team
- Ensure employees have necessary tools and facilities to perform their jobs properly
Performance Management, People development & Talent Management (20% time)
- Provide consultation to managers on talent development and performance management.
- In collaboration with the talent development team, ensure planning, monitoring, and performance reviews of employees by training managers to coach and give feedback to employees and resolving employee grievances.
- Conduct training needs assessments, management and conduct training on topics ranging from P&C policies and procedures to professional and leadership skill development.
- Provide appropriate support to employees and managers in addressing unsatisfactory performance-ensure that underperforming employees are identified, and specific plans created with the full intention of returning them to acceptable performance.
- In collaboration with the talent development team, guide, and train people managers on their roles in the end-to-end performance management processes
- Support in following up the training & development programs are being conducted as planned.
- Coordinate the implementation of the Induction Program
Candidate Qualifications
Minimum qualifications include:
- Bachelor Degree in HRM, Management or any other related field, a Master’s degree will be an added advantage
- 8 years of HR working experience with exposure to HR Business Partnering; Operational Excellence, reward, employee relations, organizational culture and change management with a minimum of 3 years’ experience hiring in other regions of South Sudan besides Juba
- Posses a deep understanding diverse cultures and have the ability to understand and align different cultures with our Organizational culture
- Absolute confidentiality and discretion is required of this position
- Ability to manage several activities simultaneously while working under pressure to meet deadlines.
- Excellent communicator in English, both spoken and written with excellent presentation skills and proficiency in at least one local language
- Good collaboration skills - approachable, warm, honest, transparent, and able to manage up with confidence and the ability to build relationships with colleagues
- Proficient in Microsoft Office (Word, Excel, and PowerPoint) and HR Management Systems (e.g.: Odoo)
- Experience in working independently on projects
- Understanding of South Sudanese employment act
WHAT YOU’LL GET
This role is a tremendous opportunity to work in a high-growth, mission-driven organization. Our compensation includes both a great culture and a competitive market-based package, including:
- Incredible company culture, including deep investment in your learning and growth, and a commitment to inclusion and diversity
- Ability to make a significant social impact and contribute to economic growth
- Competitive salary, and potential KPI-based bonus
- Favorable policies like health insurance, staff savings program, parental leave, sabbatical program, and more.
Application procedure:
Interested and qualified applicants should submit their applications through the link below.
https://qsourcingservtec.applytojob.com/apply/cwHHcOJcFT/QSSSIKPCMPEOPLE-CULTURE-HR-MANAGER
Note:
Only shortlisted applicants will be contacted.
Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.
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