QSSS-IK-BGSD-BUSINESS GROWTH SERVICES DIRECTOR

JOB TITLE: BUSINESS GROWTH SERVICES DIRECTOR (SOUTH SUDAN)

About This Job:

Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.

On behalf of our client, we are looking for a competent, skilled, and experienced Business Growth Services Director to work in South Sudan.

Job summary:

Our client is seeking the lead organizer of business advisory and training across South Sudan, the Business Growth Services Director will oversee a department of a growing staff spread throughout urban, second-city, and refugee offices in Upper Nile and Central Equatorial states.

KEY RESULT AREAS:

CLIENT DEPARTMENT MANAGEMENT (60%)

• Lead, manage, and coach department staff, including direct supervision of at least 5 staff including Program Managers, Business Development Managers and Senior Trainers to deliver impactful services to our client.
• Manage project deliverables, reporting, and partnership relations with internal and external partners
• Develop and deliver on strategic objectives for the department, and cascade annual organizational goals.
• Stay up to date with the entrepreneurship industry across South Sudan and East Africa, connecting entrepreneurs to new insights, developments, and other government initiatives.
• Work with operational directors in People & Culture, Finance, MEL, and IT for enhancing the backbone support to the Department’s programming and operations.
• Work with the Investment department to coordinate pre-and post-investment Business Development services to borrowers.
• Work with the Communication department to promote our client’s programs, client case studies, and brand to achieve objectives of public recognition, alignment with donor/partner communication requirements, sales and marketing objectives, and brand positioning
• Collaborate with program staff in our client’s group of companies across East Africa to share lessons learned.
• Serve a key role in our client’s Leadership Team to ensure cohesion and collaboration across the highest levels of the organization.
• Serve as a thought partner to the Managing Director of South Sudan to ensure collaboration, country fundraising, and partnership efforts are achieved.
• Maintain standards of the department quality and productivity - building the skills, leadership, and capacity of team members to grow professionally to meet and exceed expectations.
• Oversee personnel matters in the department including staffing plans, role clarification, hiring, professional development, discipline, investigation, etc.
• Contribute to our client’s efforts for inclusive policy approaches to benefit marginalized entrepreneurs, particularly IDPs and refugees in South Sudan.
• Maintain and grow our client’s relationships with the local government, various program partners, and external stakeholders, in partnership with other organization leaders.
• Benchmark our client against other partners, ensuring a strong market position relevant to client needs, ecosystem offerings.
• Generate programmatic insights with the MEL team to ensure product impact and relevance, and be able to report insights to Executive leadership, Board, and external partners.
• Other duties to support organizational culture and the leadership team.

PRODUCT INNOVATION & EXPANSION (20%)

• Innovate/iterate on existing products to achieve value for clients in alignment with our client’s impact strategies and Vision 2030 in close collaboration with our client’s Regional Director of BGS.
• Develop and implement strategies to expand in new geographies, testing and iterating to meet the need.
• Modify or develop new Business Development products to meet client needs and market opportunities.
• Work closely with the senior leadership on change management to roll out new products and train staff to implement them with fidelity and high quality.

FINANCIAL MANAGEMENT & REVENUE GENERATION (20%)

• Partner with fundraising colleagues, to identify, develop, and negotiate proposals/budgets with institutional clients and donors in alignment with our client’s priorities.
• Co-manage department expenses with the Regional Director of BGS, setting annual and multi-year budgets, and strategically allocating resources to achieve quality department outputs.
• Work with the Finance Department for timely billing and financial reporting to partners.

Candidate Qualifications

Successful candidates will be passionate about the power of entrepreneurship to improve lives and communities. They will embody our client’s values of being aligned to our purposes, solutions-oriented, and willing to put in the time and effort to reach exceptional outcomes. We require individuals who have previously taken on multiple project management, leadership and management responsibilities.

Minimum qualifications include:

• University degree (Masters or equivalent preferred)
• 8+ years of work experience in relevant or applicable field
• Experience with the development of micro and small enterprises required.
• Experience with refugee and Internally Displaced People (IDPs) entrepreneurs and financing is strongly preferred.
•  Proven track record of leadership, including significant experience in team development and growth.
• Experience with product development – through the lens of human-centered design – and a willingness to test, fail, iterate, and test again, incorporating data, not your own biases.
• Ability to care about your colleagues and challenge them simultaneously (i.e. “Radical Candor”)
• Strong experience in project management, budgeting and managing outcomes.
• Unrelenting perseverance, personal integrity, and critical thinking skills
• A nuanced understanding of justice and fairness in the workplace
• Demonstrated ability to prioritize and manage multiple deadlines – must be both strategic and operational.
• Ability to work with high-profile individuals with discretion, professionalism, and responsiveness.
• Fluent in English, additional proficiency in South Sudan Arabic is strongly preferred.

WHAT YOU’LL GET

This role is a tremendous opportunity to work in a high-growth, mission-driven organization. Our compensation includes both a great culture and a competitive market-based package, including:

• Incredible company culture, including deep investment in your learning and growth, and a commitment to inclusion and diversity
• Opportunity to work with a talented, passionate, and committed team of professionals across the region
• Ability to make a significant social impact and contribute to economic growth
• Competitive salary, and potential KPI-based bonus
• Favorable policies like health insurance, staff savings program, parental leave, sabbatical program, and more.

Application procedure:

Interested and qualified applicants should submit their applications through the link below.

https://qsourcingservtec.applytojob.com/apply/YkZ28efn8z/QSSSIKBGSDBUSINESS-GROWTH-SERVICES-DIRECTOR

Note:

Only shortlisted applicants will be contacted.

Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.