QSSU-EACOP-BSA-BUSINESS SYSTEMS ADMINISTRATOR
Kampala, Kampala, Uganda
Full Time
Experienced
About This Job:
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client EACOP, we are looking for a competent, skilled, and experienced Business Systems Administrator to work in Uganda.
Position: Business Systems Administrator
report to: Finance Controller
JOB MISSION/ DIMENSION
Based in Kampala + missions in country in Uganda and Tanzania
Transverse position interacting potentially with all EACOP Ltd end users (500 estimated at pea k). Works in coordination with IST, Finance and HR departments across Uganda, Tanzania
Two SaaS Business Systems (Workday and FIS), one external Application Maintenance Support (Workday y)
Activities:
The service holder shall always demonstrate a continuous commitment to EACOP Ltd H3SE standards.
CONTEXT AND ENVIRONMENT
The main objective at to actively participate in the successful operation of both syst ems for EACOP Ltd
ACCOUNTABILITIES
The Business System Administrator tor assists the business in defining and modelling their needs, constraints, and requirements. As a functional specialist, analyzes the need s of the business lines, verifies the adequacy of the IST supporting the activities of the business, and propose s innovative solutions (process and / or technical) to meet the need s in Workday and FIS.
The Business System Administrator has also an operational responsibility In the delivery of the services .
Mandatory qualifications and competencies required:
Qualifications:
All candidates who meet the criteria outlined as above are encouraged apply under the job vacancy “QSSU-EACOP-BSA-BUSINESS SYSTEMS ADMINISTRATOR "
Application link:
https://qsourcingservtec.applytojob.com/apply/22LAzlHVL1/QSSUEACOPBSABUSINESS-SYSTEMS-ADMINISTRATOR
Note:
Deadline for applications is not later than 05:00 pm Tuesday 7th May, 2024.
Only shortlisted applicants will be contacted.
Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client EACOP, we are looking for a competent, skilled, and experienced Business Systems Administrator to work in Uganda.
Position: Business Systems Administrator
report to: Finance Controller
JOB MISSION/ DIMENSION
Based in Kampala + missions in country in Uganda and Tanzania
Transverse position interacting potentially with all EACOP Ltd end users (500 estimated at pea k). Works in coordination with IST, Finance and HR departments across Uganda, Tanzania
Two SaaS Business Systems (Workday and FIS), one external Application Maintenance Support (Workday y)
Activities:
- Business support
- Manage Know ledge e Database, User Documentation, FAQs (Workday and FIS ).
- Supervise se the Ticket intake, the ticket queue assignment (Jira for workday, SNow for FIS).
- Provide pre-script standard incident resolution (Workday and FIS).
- Assist the future deployment of Workday modules.
- Manage the integration with other business s systems (such as Maintenance, Payroll, digital signature, scanning)
- Open Business cases in Workday Com munity for identified issues.
- Follow all small and large system m evolutions requested by users and developed by AMS.
- Follow all Saas application upgrades and measure their Impact for the users.
- Contribute to a more efficient and comprehensive usage of the Business Systems.
- Guarantee and follow systems quality, performance, and availability.
- Follow data integrity.
- Organize and conduct business reviews (needs + functional Evo lotion s, priorities) and carry out complete follow-up of the requests impacting the tools for the activity of the business dient.
- Implement KPIs to monitor and improve activity (management of cost, problem rate, productivity, etc.).
- Guarantees with the solutions and service providers the maintenance of the overall applications ope ration s' quality and performance.
- Coordinate the EACOP "Key-users” network with business entities.
- Be the main point of contact for Workday, FIS, and AM S.
- Follow the budget related to Workday, FIS, and AMS.
- Ensures compliancy of every dataset with operations, projects and business process standards
The service holder shall always demonstrate a continuous commitment to EACOP Ltd H3SE standards.
CONTEXT AND ENVIRONMENT
The main objective at to actively participate in the successful operation of both syst ems for EACOP Ltd
ACCOUNTABILITIES
The Business System Administrator tor assists the business in defining and modelling their needs, constraints, and requirements. As a functional specialist, analyzes the need s of the business lines, verifies the adequacy of the IST supporting the activities of the business, and propose s innovative solutions (process and / or technical) to meet the need s in Workday and FIS.
The Business System Administrator has also an operational responsibility In the delivery of the services .
Mandatory qualifications and competencies required:
Qualifications:
- Bachelor's degree in Information Technology
- 8 to 10 years' experience in technical specialty (ERP and HCM applications support, security, data management)
- Proficiency In the usage of business syst ems/ ERPS: Finance, HR, Contract & Procurement, Cloud-based solutions, Treasury and services. Finance background and experience is a plus.
- Ability to organize and manage e priorities, rigorous, strong interpersonal skills, fluency in English. General team spirit: Creative, strength of proposal for performance improvement
All candidates who meet the criteria outlined as above are encouraged apply under the job vacancy “QSSU-EACOP-BSA-BUSINESS SYSTEMS ADMINISTRATOR "
Application link:
https://qsourcingservtec.applytojob.com/apply/22LAzlHVL1/QSSUEACOPBSABUSINESS-SYSTEMS-ADMINISTRATOR
Note:
Deadline for applications is not later than 05:00 pm Tuesday 7th May, 2024.
Only shortlisted applicants will be contacted.
Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.
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