QSSG -CPO-CHIEF PEOPLE OFFICER
Kigali, Kigali, Rwanda
Full Time
Executive
QSSG - CHIEF PEOPLE OFFICER (CPO)
About Q-Sourcing Servtec Group (QSSG)
Q-Sourcing Servtec Group (QSSG) is a leading human capital management firm headquartered in Mauritius, with operations in Uganda, Kenya, Rwanda, Tanzania, and South Sudan. Known for its innovative staffing solutions, HR management, training, and outsourcing services, QSSG is ISO 9001:2015 certified and committed to shaping the future of work across Africa. As part of our ambitious growth journey, we seek a dynamic Chief People Officer (CPO) to drive transformation, align people strategies with business objectives, and take our organization to the next level.
________________________________________
Role Overview
The Chief People Officer (CPO) will be a key partner to the CEO and executive team, responsible for assessing the organization, optimizing its people strategies, and implementing transformational changes. This role demands a strategic and resourceful leader who can leverage data-driven insights to evaluate talent across all levels, including core teams, manpower and IPMS projects. The CPO will be instrumental in aligning organizational design, culture, and performance systems with QSSG’s ambitious pan-African growth goals.
________________________________________
Key Responsibilities
1. Organizational Assessment and Alignment
• Conduct a comprehensive assessment of QSSG’s structure, talent, and capabilities to identify gaps and opportunities.
• Optimize organizational design to ensure alignment with strategic goals and operational efficiency.
• Leverage insights from data and analytics to evaluate performance and drive decision-making.
2. Talent Strategy and Workforce Optimization
• Develop and execute talent acquisition and retention strategies to ensure the right people are in the right seats.
• Strengthen QSSG’s employer brand to attract high-caliber professionals across African markets.
• Build and implement frameworks for workforce planning and productivity enhancement.
3. Cultural Transformation and Leadership Development
• Foster a high-performance, purpose-driven culture that reflects QSSG’s values of Integrity, Excellence, Teamwork, Innovation, and Empathy.
• Lead diversity, equity, and inclusion (DEI) initiatives to create a culture of belonging and innovation.
• Design and implement leadership development programs to build a robust pipeline of future-ready leaders.
4. Performance Management and Behavioral Alignment
• Create and oversee performance management systems to align behaviours with strategic objectives.
• Design compensation systems that drive accountability, motivation, and organizational alignment.
• Use OKRs and other frameworks to establish clear goals and monitor team progress.
5. Data-Driven HR Leadership
• Utilize advanced HR analytics to assess team performance, workforce productivity, and organizational trends.
• Monitor KPIs to track the success of people initiatives and optimize strategies.
• Leverage data to improve decision-making and enhance employee experience across Manpower and IPMS projects.
6. Change Management and Execution
• Drive transformational change with a focus on clear communication and engagement.
• Develop adaptable strategies to navigate organizational challenges and ensure resilience during transitions.
• Build trust and alignment among teams to ensure seamless implementation of changes.
________________________________________
Qualifications
Education
• Master’s degree in Organizational Design, Human Resources, Business Administration (MBA), or related fields.
• Additional Certifications:
o Chartered Institute of Personnel and Development (CIPD) or SHRM Senior Certified Professional (SHRM-SCP).
o Certifications in Change Management (e.g., PROSCI) or Organizational Design are highly desirable.
Experience
• 10+ years of progressive leadership experience, with a proven ability to align people strategies with organizational goals.
• Significant experience in multi-regional or Pan-African markets, with an understanding of diverse cultural dynamics.
• Expertise in HR analytics, organizational transformation, and cultural leadership.
________________________________________
Core Competencies
• Strategic Vision: Proven ability to align organizational design and HR initiatives with long-term business goals.
• Cultural Transformation: Demonstrated success in fostering a high-performance, inclusive culture.
• Analytical Insight: Expertise in leveraging data and analytics to drive impactful decisions.
• Performance Management: Strong knowledge of creating systems that align behaviours and results with business objectives.
• Resourcefulness: Ability to assess and optimize resources to drive productivity and growth.
• Change Leadership: Skilled in managing transitions and fostering resilience during times of transformation.
________________________________________
Personal Attributes
• Human-Centric: Builds trust and connects authentically with employees at all levels.
• Proactive and Results-Oriented: Focused on delivering measurable outcomes that align with business priorities.
• Collaborative: Works effectively across teams and geographies to achieve unified goals.
• Forward-Thinking Innovator: Challenges the status quo to inspire innovation and unleash human potential.
________________________________________
Why Join Us?
Step into an exciting role where you can influence the future of QSSG! This is your opportunity to lead our people and culture strategy, drive organizational transformation, and inspire innovation across the company. Join us in making a lasting impact. As Chief People Officer (CPO), you will help shape the future of one of Africa's most dynamic companies by building effective systems and fostering a culture that empowers teams to achieve outstanding results.
________________________________________
Application Process
Interested candidates should submit their resume and cover letter to [email protected] by 13th December 2024.
Q-Sourcing Servtec is an equal opportunity employer. Only shortlisted applicants will be contacted, and any solicitation will result in disqualification.
About Q-Sourcing Servtec Group (QSSG)
Q-Sourcing Servtec Group (QSSG) is a leading human capital management firm headquartered in Mauritius, with operations in Uganda, Kenya, Rwanda, Tanzania, and South Sudan. Known for its innovative staffing solutions, HR management, training, and outsourcing services, QSSG is ISO 9001:2015 certified and committed to shaping the future of work across Africa. As part of our ambitious growth journey, we seek a dynamic Chief People Officer (CPO) to drive transformation, align people strategies with business objectives, and take our organization to the next level.
________________________________________
Role Overview
The Chief People Officer (CPO) will be a key partner to the CEO and executive team, responsible for assessing the organization, optimizing its people strategies, and implementing transformational changes. This role demands a strategic and resourceful leader who can leverage data-driven insights to evaluate talent across all levels, including core teams, manpower and IPMS projects. The CPO will be instrumental in aligning organizational design, culture, and performance systems with QSSG’s ambitious pan-African growth goals.
________________________________________
Key Responsibilities
1. Organizational Assessment and Alignment
• Conduct a comprehensive assessment of QSSG’s structure, talent, and capabilities to identify gaps and opportunities.
• Optimize organizational design to ensure alignment with strategic goals and operational efficiency.
• Leverage insights from data and analytics to evaluate performance and drive decision-making.
2. Talent Strategy and Workforce Optimization
• Develop and execute talent acquisition and retention strategies to ensure the right people are in the right seats.
• Strengthen QSSG’s employer brand to attract high-caliber professionals across African markets.
• Build and implement frameworks for workforce planning and productivity enhancement.
3. Cultural Transformation and Leadership Development
• Foster a high-performance, purpose-driven culture that reflects QSSG’s values of Integrity, Excellence, Teamwork, Innovation, and Empathy.
• Lead diversity, equity, and inclusion (DEI) initiatives to create a culture of belonging and innovation.
• Design and implement leadership development programs to build a robust pipeline of future-ready leaders.
4. Performance Management and Behavioral Alignment
• Create and oversee performance management systems to align behaviours with strategic objectives.
• Design compensation systems that drive accountability, motivation, and organizational alignment.
• Use OKRs and other frameworks to establish clear goals and monitor team progress.
5. Data-Driven HR Leadership
• Utilize advanced HR analytics to assess team performance, workforce productivity, and organizational trends.
• Monitor KPIs to track the success of people initiatives and optimize strategies.
• Leverage data to improve decision-making and enhance employee experience across Manpower and IPMS projects.
6. Change Management and Execution
• Drive transformational change with a focus on clear communication and engagement.
• Develop adaptable strategies to navigate organizational challenges and ensure resilience during transitions.
• Build trust and alignment among teams to ensure seamless implementation of changes.
________________________________________
Qualifications
Education
• Master’s degree in Organizational Design, Human Resources, Business Administration (MBA), or related fields.
• Additional Certifications:
o Chartered Institute of Personnel and Development (CIPD) or SHRM Senior Certified Professional (SHRM-SCP).
o Certifications in Change Management (e.g., PROSCI) or Organizational Design are highly desirable.
Experience
• 10+ years of progressive leadership experience, with a proven ability to align people strategies with organizational goals.
• Significant experience in multi-regional or Pan-African markets, with an understanding of diverse cultural dynamics.
• Expertise in HR analytics, organizational transformation, and cultural leadership.
________________________________________
Core Competencies
• Strategic Vision: Proven ability to align organizational design and HR initiatives with long-term business goals.
• Cultural Transformation: Demonstrated success in fostering a high-performance, inclusive culture.
• Analytical Insight: Expertise in leveraging data and analytics to drive impactful decisions.
• Performance Management: Strong knowledge of creating systems that align behaviours and results with business objectives.
• Resourcefulness: Ability to assess and optimize resources to drive productivity and growth.
• Change Leadership: Skilled in managing transitions and fostering resilience during times of transformation.
________________________________________
Personal Attributes
• Human-Centric: Builds trust and connects authentically with employees at all levels.
• Proactive and Results-Oriented: Focused on delivering measurable outcomes that align with business priorities.
• Collaborative: Works effectively across teams and geographies to achieve unified goals.
• Forward-Thinking Innovator: Challenges the status quo to inspire innovation and unleash human potential.
________________________________________
Why Join Us?
Step into an exciting role where you can influence the future of QSSG! This is your opportunity to lead our people and culture strategy, drive organizational transformation, and inspire innovation across the company. Join us in making a lasting impact. As Chief People Officer (CPO), you will help shape the future of one of Africa's most dynamic companies by building effective systems and fostering a culture that empowers teams to achieve outstanding results.
________________________________________
Application Process
Interested candidates should submit their resume and cover letter to [email protected] by 13th December 2024.
Q-Sourcing Servtec is an equal opportunity employer. Only shortlisted applicants will be contacted, and any solicitation will result in disqualification.
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