QSSU-TA-TRANSPORT ANALYST
Uganda
Full Time
Experienced
About This Job:
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client, we are looking for a competent, skilled and experienced Transport Analyst to work in Uganda.
Job Summary:
The Transport Analyst will be reporting to the System Analyst, supporting the attainment of our client’s strategy by handling all duties and responsibilities included.
DUTIES & RESPONSIBILITIES:
EXPERIENCE AND QUALIFICATIONS:
Mandatory Requirements
All candidates who meet the criteria outlined as above should submit their applications under the job vacancy “QSSU-TA-TRANSPORT ANALYST”
Note:
The deadline for applications is not later than 05:00 pm, Friday,31st May 2024
Only shortlisted applicants will be contacted.
Q-SOURCING SERVTEC IS AN EQUAL-OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.
Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan.
On behalf of our client, we are looking for a competent, skilled and experienced Transport Analyst to work in Uganda.
Job Summary:
The Transport Analyst will be reporting to the System Analyst, supporting the attainment of our client’s strategy by handling all duties and responsibilities included.
DUTIES & RESPONSIBILITIES:
- Data Mining
- Acquiring raw data from tracking systems.
- Interacting with clients to verify report needs.
- Data Analysis
- Inspecting and identifying data errors.
- Transforming data.
- Operate a 24/7 help desk ticketing system, logging all customer issues.
- Modelling tables, roots, graphs and trends.
- Cleaning and correcting errors.
- Customer Service
- Proactively check that all fault alerts are up to date and customers are receiving them.
- Make a fault-alerting schedule.
- Set spot checks.
- Schedule updates & test monthly.
- Geo-fence all border districts and create entry alerts
- Schedule border district entry alerts.
- Save & geo-fence POIs of client site in wiatag accounts, for CSO directions, to reduce MTTR.
- Schedule preventive maintenance for customers with FLS & Dashcam.
- Test Email/SMS/ WA alerts once a month, to ensure they work.
- Report Presentation.
- Data visualization.
- Making reports in word, Power point and excel, power -BI
- Prepare analyzed report
- Reporting System Errors.
- Analyzing the last valid point for all fleet on the tracking systems.
- Prepare Monthly Data analyst report.
- Fuel reporting
- Checking that units and sensors are constantly reporting in real time.
- Other responsibilities
- Manage and enforce company customer service policy.
- Enforce Incident Management Process and Problem Management Process
- Managing driver database
- Routine Odometer synchronization
- Analyzing fuel drops.
- KYC – Know Your Customer to understand their needs so to customize client account appropriately.
- After Sales Services & Customer Service.
- Repeat Sales, Upsells & Cross sells.
- User Training & Troubleshooting.
- Any other duties as assigned to you by the supervisor and or top Management.
EXPERIENCE AND QUALIFICATIONS:
Mandatory Requirements
- Degree in Transport and Logistics Management
- Programming languages such as Python, SQL, and R
- Data mining
- Microsoft Excel
- Knowledge of data visualization tools
- Google Analytics
- Knowledge of artificial intelligence for analytics
- Power -BI
- Data modeling
- Extraction, transformation, and loading
- Math (statistics and probability)
- Problem solving and troubleshooting.
- Pattern and trend identification.
- Data mining and data QA.
- Microsoft Excel.
- Good communication Skills
- Good attitude
- Good customer care
- Attention to Detail
All candidates who meet the criteria outlined as above should submit their applications under the job vacancy “QSSU-TA-TRANSPORT ANALYST”
Note:
The deadline for applications is not later than 05:00 pm, Friday,31st May 2024
Only shortlisted applicants will be contacted.
Q-SOURCING SERVTEC IS AN EQUAL-OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION.
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