QSSG-CTO-CHIEF TECHNOLOGY OFFICER
Kigali, Kigali, Rwanda
Full Time
Executive
QSSG - CHIEF TECHNOLOGY OFFICER (CTO)
About Q-Sourcing Servtec Group (QSSG)
Q-Sourcing Servtec Group (QSSG) is a leading human capital management firm headquartered in Mauritius, with operations spanning Uganda, Kenya, Rwanda, Tanzania, and South Sudan. Known for its innovative staffing solutions, HR management, training, and outsourcing services, QSSG is ISO 9001:2015 certified and committed to transforming how work is done across Africa. As we embark on a critical phase of digital transformation, we seek a dynamic Chief Technology Officer (CTO) to drive automation, unlock the potential of data, and position technology as the backbone of our growth strategy.
________________________________________
Role Overview
The Chief Technology Officer (CTO) will provide strategic leadership to define and execute QSSG’s technology vision across all entities. This role demands a forward-thinking leader who can implement enterprise systems, harness the value of data, and drive automation to optimize operations. The CTO will address organizational inertia by championing change management and cultivating a culture of innovation and agility to future-proof the organization.
________________________________________
Key Responsibilities
1. Technology Strategy and Digital Transformation
• Develop and execute a technology roadmap that aligns with QSSG’s pan-African growth strategy.
• Spearhead the implementation of an enterprise-wide ERP system, ensuring seamless adoption across entities and long-term optimization.
• Lead the automation and digitalization of core processes to enhance efficiency and scalability.
• Identify and implement emerging technologies to drive competitive advantage.
2. Data Utilization and Analytics
• Unlock the value of QSSG’s vast data assets by building robust analytics frameworks to support decision-making.
• Drive the adoption of data-driven strategies across all entities, ensuring actionable insights for growth and operational efficiency.
• Implement data governance protocols to ensure the accuracy, security, and accessibility of organizational data.
3. Change Management and Cultural Innovation
• Overcome resistance to change by fostering a culture of innovation, collaboration, and adaptability.
• Develop and execute change management strategies to support technology adoption and workforce transformation.
• Act as a bridge between technical teams and business leaders to build consensus and alignment.
4. IT Governance and Cybersecurity
• Ensure the resilience, scalability, and security of QSSG’s IT infrastructure.
• Implement robust cybersecurity measures to safeguard data and systems across all entities.
• Maintain compliance with regional and international IT standards.
5. Strategic Leadership and Stakeholder Engagement
• Act as a trusted advisor to the CEO and executive team on technology-related decisions.
• Collaborate with key stakeholders, including operational leaders and external partners, to integrate technology into business strategies.
• Build and lead a high-performing technology team, fostering innovation and accountability.
________________________________________
Mandatory Qualifications
Education
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Master’s degree (MBA or Technology Management) preferred.
Experience
• 10+ years of senior leadership experience in technology, with a proven track record in driving digital transformation and leading enterprise-wide ERP implementations.
• Extensive experience leveraging data and analytics to inform strategy and drive measurable outcomes.
• Demonstrated success in managing multi-regional or Pan-African technology initiatives and navigating diverse cultural contexts.
________________________________________
Core Competencies
• Visionary Leadership: Ability to define and execute a forward-looking technology strategy.
• Change Management Expertise: Proven success in addressing resistance and driving organizational transformation.
• Data-Driven Insight: Expertise in building analytics frameworks and utilizing data to enhance decision-making.
• Operational Agility: Skilled in implementing automation and digital tools to streamline operations.
• Collaborative Leadership: Strong interpersonal skills to align technical initiatives with business objectives.
________________________________________
Personal Attributes
• Resilient Innovator: Thrives in dynamic environments and drives impactful change.
• Empathetic Leader: Builds trust and alignment among diverse teams and stakeholders.
• Results-Oriented: Delivers measurable outcomes aligned with strategic goals.
• Forward-Thinking: Anticipates future trends and leverages technology to position the organization for success.
________________________________________
Why Join Us?
This is a unique opportunity to lead QSSG’s technology transformation journey, driving innovation and scalability across a multi-entity organization. As CTO, you will shape the future of one of Africa’s most dynamic companies, unlocking technology's potential to deliver exceptional results.
________________________________________
Application Process
Interested candidates should submit their resume and cover letter to [email protected] by 13th December 2024.
Q-Sourcing Servtec is an equal opportunity employer. Only shortlisted applicants will be contacted, and any solicitation will result in disqualification.
About Q-Sourcing Servtec Group (QSSG)
Q-Sourcing Servtec Group (QSSG) is a leading human capital management firm headquartered in Mauritius, with operations spanning Uganda, Kenya, Rwanda, Tanzania, and South Sudan. Known for its innovative staffing solutions, HR management, training, and outsourcing services, QSSG is ISO 9001:2015 certified and committed to transforming how work is done across Africa. As we embark on a critical phase of digital transformation, we seek a dynamic Chief Technology Officer (CTO) to drive automation, unlock the potential of data, and position technology as the backbone of our growth strategy.
________________________________________
Role Overview
The Chief Technology Officer (CTO) will provide strategic leadership to define and execute QSSG’s technology vision across all entities. This role demands a forward-thinking leader who can implement enterprise systems, harness the value of data, and drive automation to optimize operations. The CTO will address organizational inertia by championing change management and cultivating a culture of innovation and agility to future-proof the organization.
________________________________________
Key Responsibilities
1. Technology Strategy and Digital Transformation
• Develop and execute a technology roadmap that aligns with QSSG’s pan-African growth strategy.
• Spearhead the implementation of an enterprise-wide ERP system, ensuring seamless adoption across entities and long-term optimization.
• Lead the automation and digitalization of core processes to enhance efficiency and scalability.
• Identify and implement emerging technologies to drive competitive advantage.
2. Data Utilization and Analytics
• Unlock the value of QSSG’s vast data assets by building robust analytics frameworks to support decision-making.
• Drive the adoption of data-driven strategies across all entities, ensuring actionable insights for growth and operational efficiency.
• Implement data governance protocols to ensure the accuracy, security, and accessibility of organizational data.
3. Change Management and Cultural Innovation
• Overcome resistance to change by fostering a culture of innovation, collaboration, and adaptability.
• Develop and execute change management strategies to support technology adoption and workforce transformation.
• Act as a bridge between technical teams and business leaders to build consensus and alignment.
4. IT Governance and Cybersecurity
• Ensure the resilience, scalability, and security of QSSG’s IT infrastructure.
• Implement robust cybersecurity measures to safeguard data and systems across all entities.
• Maintain compliance with regional and international IT standards.
5. Strategic Leadership and Stakeholder Engagement
• Act as a trusted advisor to the CEO and executive team on technology-related decisions.
• Collaborate with key stakeholders, including operational leaders and external partners, to integrate technology into business strategies.
• Build and lead a high-performing technology team, fostering innovation and accountability.
________________________________________
Mandatory Qualifications
Education
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Master’s degree (MBA or Technology Management) preferred.
Experience
• 10+ years of senior leadership experience in technology, with a proven track record in driving digital transformation and leading enterprise-wide ERP implementations.
• Extensive experience leveraging data and analytics to inform strategy and drive measurable outcomes.
• Demonstrated success in managing multi-regional or Pan-African technology initiatives and navigating diverse cultural contexts.
________________________________________
Core Competencies
• Visionary Leadership: Ability to define and execute a forward-looking technology strategy.
• Change Management Expertise: Proven success in addressing resistance and driving organizational transformation.
• Data-Driven Insight: Expertise in building analytics frameworks and utilizing data to enhance decision-making.
• Operational Agility: Skilled in implementing automation and digital tools to streamline operations.
• Collaborative Leadership: Strong interpersonal skills to align technical initiatives with business objectives.
________________________________________
Personal Attributes
• Resilient Innovator: Thrives in dynamic environments and drives impactful change.
• Empathetic Leader: Builds trust and alignment among diverse teams and stakeholders.
• Results-Oriented: Delivers measurable outcomes aligned with strategic goals.
• Forward-Thinking: Anticipates future trends and leverages technology to position the organization for success.
________________________________________
Why Join Us?
This is a unique opportunity to lead QSSG’s technology transformation journey, driving innovation and scalability across a multi-entity organization. As CTO, you will shape the future of one of Africa’s most dynamic companies, unlocking technology's potential to deliver exceptional results.
________________________________________
Application Process
Interested candidates should submit their resume and cover letter to [email protected] by 13th December 2024.
Q-Sourcing Servtec is an equal opportunity employer. Only shortlisted applicants will be contacted, and any solicitation will result in disqualification.
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