QSTL-IT- IT EXECUTIVE
Dar es salaam, DAR ES SALAAM, Tanzania, United Republic of
Full Time
Experienced
QSTL-ITEx- IT Executive.
About This Job:
Q-Sourcing Tanzania Limited is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Rwanda and South Sudan. We are looking for a competent and innovative IT Executive to meet set target and satisfy clients.
Location: Tanzania.
Sector: Human Resources Management [HR Consultancy, Staffing & Manpower Management Services
PRIMARY RESPONSIBILITY:
The IT Executive will support the organization's IT infrastructure, ensuring the effective operation of IT systems and providing technical support to employees. This role includes overseeing daily IT operations, troubleshooting issues, managing software and hardware installations and assisting with IT projects. The IT Executive plays a key role in maintaining data security, optimizing IT processes, and ensuring compliance with company standards.
REPORTING LINES:
All candidates who meet the criteria outlined as above are encouraged to send their CVs/Resumes to: [email protected] not later than 18th November 2024
https://qsourcingservtec.applytojob.com/apply/N9mwb6pYdP/QSTLITEx-IT-Executive
Only shortlisted applicants will be contacted.
This position is open for Tanzanian Citizens Only.
For any further clarifications call 0748570327.
About This Job:
Q-Sourcing Tanzania Limited is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Rwanda and South Sudan. We are looking for a competent and innovative IT Executive to meet set target and satisfy clients.
Location: Tanzania.
Sector: Human Resources Management [HR Consultancy, Staffing & Manpower Management Services
PRIMARY RESPONSIBILITY:
The IT Executive will support the organization's IT infrastructure, ensuring the effective operation of IT systems and providing technical support to employees. This role includes overseeing daily IT operations, troubleshooting issues, managing software and hardware installations and assisting with IT projects. The IT Executive plays a key role in maintaining data security, optimizing IT processes, and ensuring compliance with company standards.
REPORTING LINES:
- The IT Executive reports directly to the General Manager, with a dotted reporting line to the Group Chief Commercial Officer ensuring accountability for IT operations.
- Provide daily technical support to staff, troubleshooting hardware, software, and network issues.
- Ensure minimal downtime by efficiently resolving issues and coordinating repairs or replacements as needed.
- Monitor and maintain network infrastructure to ensure reliability and security.
- Implement and manage user accounts, access levels, and permissions.
- Perform regular system updates, backups, and data protection measures.
- Manage IT resources to maintain a secure and scalable environment, protecting company data and minimizing security risks.
- Ensure compliance with security protocols and manage firewall and antivirus systems
- Oversee IT projects, including the deployment of new hardware, software, and network updates.
- Coordinate with vendors and manage relationships with third-party service providers.
- Document procedures, configurations, and technical troubleshooting steps.
- Train staff on the use of new applications, software, and best practices in IT security.
- Maintain an inventory of all IT hardware and software assets, including licensing and warranties.
- Perform any other duties assigned by line management to support overall business objectives.
- Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
- 2+ years of experience in IT support or network administration roles.
- Hands-on experience with Microsoft Windows, Office 365, and common business applications
- Experience in ERP System is a mandatory.
- Usage of SharePoint and backup systems.
- Knowledge of network management and cybersecurity practices.
- Familiarity with remote support tools is a must.
- Experience working with IT vendors for procurement of hardware and software, managing service contracts, and handling negotiations.
- Experience in managing and optimizing help desk systems and ticketing workflows for efficient user support.
- Professional certifications such as CompTIA A+, Network+, or similar are preferred.
- Proven knowledge of network security practices and troubleshooting techniques.
- Attention to detail and a proactive approach to IT management.
All candidates who meet the criteria outlined as above are encouraged to send their CVs/Resumes to: [email protected] not later than 18th November 2024
https://qsourcingservtec.applytojob.com/apply/N9mwb6pYdP/QSTLITEx-IT-Executive
Only shortlisted applicants will be contacted.
This position is open for Tanzanian Citizens Only.
For any further clarifications call 0748570327.
Q-SOURCING SERVTEC IS AN EQUAL OPPORTUNITY EMPLOYER. ANY SOLICITATION WILL LEAD TO DISQUALIFICATION
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